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QUESTION 1
Which type of expenditure is business insurance considered?
A. Operational
B. Consumption
C. Capital
D. Show back
Answer: A
QUESTION 2
During which Cisco business architecture phase does information technology infrastructure library become relevant?
A. Develop and verify
B. Deploy and measure
C. Customer knowledge
D. Customer commit
E. Research and analyze
Answer: B
QUESTION 3
Which two customer benefits of a Cisco Business architecture engagement are true?
A. It increases technology spend.
B. It ensures that solutions are aligned with long-term business strategy.
C. It provides a technology-centric approach to business problems.
D. It increases IT complexity.
E. It associates business value with defined business outcomes.
Answer: BE
Explanation:
What is in it for the customer?
— Ensures that business capabilities and business solutions are aligned with business priorities and long-term business strategy.
— Captures and realizes business value from defined business outcomes.
— Perceives Cisco as a strategic partner for solving business challenges.
QUESTION 4
Which benefit does the customer receive from a Cisco Business Architecture engagement?
A. It provides Cisco specific technology solutions.
B. It provides in-depth post-sales support.
C. It provides product updates proactively.
D. It provides help to solve business challenges.
Answer: D
QUESTION 5
You are proposing a solution to a group that conflicts with a competing intiative of one of the group members. Which audience type does this group member belong to?
A. Critical
B. Hostile
C. Uninformed
D. sympathetic
Answer: B
Explanation:
Audience Types:
The assessment of different audience types helps to decide how a message should be constructed and presented. The Cisco Business Architect can establish them self as an active participant for the benefit of the customer. Corporate or organizational culture has an impact on the types of audiences in the organization.
— Hostile
1. Generally tend to disagree
2. Have conflicting interests
— Critical
1. Consider themselves to be more knowledgeable than you
2. Criticize assumption and findings
— Uninformed
1. Do not have facts
2. The first time that they hear about a solution
— Sympathetic
1. Already know you and support the solution
2. Easy to persuade
It is common within organizations to have different audience types that will impact decisions. Audience types are factored into conducting a stakeholder analysis and are also considered in the later phases of messaging and executing in the business-led approach. Multiple tactics can be employed for interacting with each audience:
— You can acknowledge the view of hostile types
— Use evidence with critical types
— Provide facts for uninformed types
— Build a bond with sympathetic types
— Use effective influencing and communication skills
New 810-440 exam questions from PassLeader 810-440 dumps! Welcome to download the newest PassLeader 810-440 VCE and PDF dumps: https://www.passleader.com/810-440.html (70 Q&As –> 256 Q&As)
P.S. Free 810-440 dumps are available on Google Drive shared by PassLeader: https://drive.google.com/open?id=1hEgLo2DGDeEhkWra4jvjR1W-fyLzGpzn
