Tag Archive: New 600-455 Dumps

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QUESTION 13
In a Cisco Unified Contact Center Enterprise deployment with geographically redundant central controllers, a new site is added with two new Admin Workstations as the only AWs at the site. Which option is the recommended configuration (AW type) for these two machines?

A.    1 – Primary Distributor AW, 1 – Secondary Distributor AW
B.    1 – Primary Distributor AW, 1 – Client AW
C.    1 – Secondary Distributor AW, 1 – Client AW
D.    2 – Client AWs
E.    2 – Secondary Distributor AWs
F.    1 – Primary Client AW, 1 – Secondary Client AW

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QUESTION 7
To maintain end-to-end reporting context, when an agent transfers a call to another ICM Skill Group, to which Cisco Unified Communications Manager configuration object should the call be transferred?

A.    route pattern
B.    agent IP phone
C.    CTI route point
D.    translation pattern
E.    translation route

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QUESTION 1
Which attribute can be created in Cisco Unified Contact Center Enterprise Precision Routing?

A.    Boolean or proficiency
B.    string or integer
C.    Boolean or integer
D.    proficiency or array