New 600-460 exam questions from PassLeader 600-460 dumps! Welcome to download the newest PassLeader 600-460 VCE and PDF dumps: https://www.passleader.com/600-460.html (75 Q&As –> 101 Q&As)
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QUESTION 11
Which three options dictate that MicroApps are not sufficient and require Call Studio for Call Flow scripting? (Choose three.)
A. Courtesy Callback
B. recording a .wav file
C. FTP a file
D. Emergency Contact Center closure
E. agent whisper
F. IVR Outbound option
G. agent greeting
Answer: ABC
QUESTION 12
Which option best describes the issue with a call failing in Cisco Unified ICM at the Send to VRU node in a comprehensive Cisco Unified Customer Voice Portal deployment?
A. The VXML application is not deployed to the CVP servers.
B. The VRU label in the Cisco Unified CVP dial plan does not match the dial peer on the VXML gateway.
C. The call type is not mapped to the Cisco Unified ICM script.
D. The Cisco Unified CVP server is running on temporary licenses.
Answer: B
QUESTION 13
Which option is needed to configure “user.microapp.media_server=http://mediaserver” value on Cisco Unified Contact Center Enterprise scripts?
A. Cisco Unified Customer Voice Portal to route calls to “mediaserver”
B. Mapping an IP address to hostname on Cisco Unified Contact Center Enterprise
C. Mapping an IP address to hostname on VXML gateway
D. No default “mediaserver” in Cisco Unified CVP configuration
Answer: C
QUESTION 14
Refer to the exhibit. In Cisco Unified Contact Center Enterprise Outbound Option when configuring Transfer to IVR campaign, which two nodes can be used in the routing script to transfer the call to an external script (CVP VXML application)? (Choose two.)
A. Send to VRU node
B. Queue to Skill Group node
C. Translation Route to VRU node
D. Go to Script node
E. Route Select node
Answer: AC
QUESTION 15
Refer to the exhibit. The Cisco Unified Customer Voice Portal post call survey is enabled on OAMP. Which option describes what the survey dialed number pattern represents?
A. dial peer configured for survey DN
B. dialed number configured for UCCE scripts
C. route pattern configured for survey DN
D. dial peer configured for survey DN and dialed number configured for Cisco Unified Contact Center Enterprise scripts
E. dial peer and route pattern configured for survey DN and dialed number configured for Cisco Unified Contact Center Enterprise scripts
Answer: B
New 600-460 exam questions from PassLeader 600-460 dumps! Welcome to download the newest PassLeader 600-460 VCE and PDF dumps: https://www.passleader.com/600-460.html (75 Q&As –> 101 Q&As)
P.S. Free 600-460 dumps are available on Google Drive shared by PassLeader: https://drive.google.com/open?id=0B-ob6L_QjGLpREpyNW9BUllCdkE
